from Chaos to Clarity
Operations Management
At The Refinery, we partner with you to align your business operations with your strategic goals. By taking time to understand your objectives, we identify areas for improvement and design efficient, customized operational processes that enhance performance and drive measurable results.
Our tailored approach ensures your business operates smoothly—improving productivity, streamlining workflows, and positioning you for both short-term wins and long-term growth.
We bring extensive experience in organizational management and serve as a trusted liaison across key functions such as project management, finance, contracts, and subcontracts. This cross-functional expertise allows us to bridge communication gaps, strengthen collaboration, and ensure operational alignment at every level.
In addition, we provide expert support with business entity registration, GSA Schedule preparation, and certification services, including SBA 8(a) and other federal and state set-aside designations—helping you become contract-ready and competitive in government and commercial marketplaces.
Whether you need to refine existing systems or build new ones from the ground up, we’re here to optimize your operations and set your business up for sustained success.
Human Resources Administration Tailored to Your Business
At The Refinery, we offer flexible, end-to-end HR support services to meet your unique needs—whether you need a fully outsourced HR department, help with recruiting, development of an employee handbook, or targeted support in between. You can trust that your people operations are in expert hands.
Our HR solutions are always customized to fit your business stage, size, and structure—and are designed to scale as your organization grows. From compliance to culture, we ensure your HR practices are aligned with both operational goals and employee experience.
We bring extensive experience navigating HRIS systems, such as ADP, including implementation, administration, and troubleshooting across various platforms. This allows us to integrate smoothly into your existing environment or guide you through system transitions.
Our team has supported organizations ranging from small businesses with 5 employees to mid-sized companies with hundreds of employees and contractors across multiple states and industries. No matter your size or sector, we help you build and maintain compliant, efficient, and people-centered HR operations.
Leadership & Development Training That Delivers Results
At The Refinery, we understand that training and development are not one and the same. While often bundled together, they serve distinct purposes—and when not approached intentionally, organizations risk spending valuable time and money on programs that fall short of their goals.
Our approach is strategic, impactful, and tailored. We design and deliver training, development, and coaching solutions that drive measurable outcomes and deliver a clear return on investment. From strengthening core competencies to preparing leaders for advancement, our programs are crafted to meet your organization’s specific needs.
We specialize in developing customized learning plans for a wide range of focus areas, including:
· Compliance & Regulatory Training
· Effective Communication Skills
· Coaching for First-Time or Executive-Level Managers
· Negotiation & Conflict Resolution Techniques
We offer flexible delivery formats—instructor-led, virtual, live webinars, and self-paced learning—because we know one size doesn’t fit all. Whether you’re building leadership capacity or cultivating a high-performance culture, our training solutions empower your team to grow, lead, and succeed.
Contract & Subcontract Management You Can Trust
Securing contracts is a major milestone—but managing them effectively is just as critical to your success. At The Refinery, we believe that if winning contracts is priority #1, then contract and subcontract administration should be #1.5—essential to maintaining compliance, building credibility, and positioning your business for future opportunities.
Many small business owners simply don’t have the time, expertise, or internal resources to stay ahead of the complex requirements, regulations, and deadlines found in federal, state, and commercial contracts. That’s where we come in.
With deep experience in contract management, subcontractor oversight, and regulatory compliance, The Refinery helps ensure your current work is administered properly—so you can build a reputation for reliability, performance, and readiness for the next opportunity.
From navigating clauses and reporting requirements to managing subcontractor relationships and staying audit-ready, we provide the structure and support needed to protect your contracts and your bottom line—without the cost of a full-time in-house resource.
Let us help you stay compliant, efficient, and ready for what’s next.
Professional Meeting Facilitation That Drives Results
Meetings are essential to business operations—but without structure and clear direction, they can quickly become one of the biggest drains on time and productivity.
At The Refinery, we provide skilled meeting facilitation to help you make the most of your team’s time and energy. Whether you're conducting a strategic planning session, project review, policy development discussion, staff retreat, or employee feedback forum, we ensure your meeting stays focused, productive, and aligned with your goals.
Our experienced facilitators bring objectivity, clarity, and proven techniques to guide conversations, manage group dynamics, and keep participants engaged. We help you navigate complex topics, encourage meaningful input, and drive toward actionable outcomes—so your meetings are more than just talk; they’re a catalyst for progress.
When the stakes are high and time is limited, let us lead the process so you can focus on making informed decisions and achieving your desired results.